We offer tailored services to guide our clients in every stage of a crisis.
Crisis management is the ability of a company to recognize and act on the signs that anticipate a risk situation. Time is the scarcest resource that a company has in a crisis. When the crisis hits, organizations need the best expert advice in crisis management to avoid much greater damage.
At SLF we detect the signals, we do an internal and external analysis of the company’s situation. We treat the crisis and minimize its effects as much as possible. We have the best crisis management specialists in the country with more than 25 years of experience in managing crises, emergencies and disasters.
Reputational recovery after a crisis consists of anticipating and having action plans for each of the scenarios that may arise after it. Having a good expert team that advises the company step by step is essential. At SLF we are specialists in carrying out reputational recovery work that quickly restores the damage caused by the crisis.
The key to recovering from a crisis is monitoring all those weakened activities that, if not managed correctly, can end up forming a new crisis. You have to be prepared and guarantee an agile and effective response to all stakeholders. At SLF we consolidate the progress made during the previous phases of crisis management and streamline processes to stimulate the recovery period.
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Señor Lobo & Friends is a communication boutique specialized in crisis management, based in Madrid, in a unique position with a focus on all aspects of a crisis. SLF has the expertise of a large team of senior advisors available to clients, works with cutting-edge technology and communication tools to protect the business and reputation of its clients.
The crisis audit consists of the review of strengths and weaknesses that a company has for the planning and management of a possible strategy, designing an internal and external audit of the entire company.
At SLF we know that you always have to be alert to certain business risks and organizations sometimes don’t know how to handle them. For this reason, we anticipate risks by analyzing the company internally and externally, each weakness and strength, carrying out a complete risk audit in all types of organizations.
The crisis manual is a communication tool with key information for managing risk and conflict communication.
The company that anticipates its risks and has well-implemented crisis management procedures will reduce the damage that the crisis will leave on the organization when it arrives. It is a strategic tool that must be formed in normal times to be able to count on it when necessary.
At SLF we develop clear, effective and comprehensive crisis manuals, adapted to the current digital crisis management scenario.
Crisis drills are the most effective tool to check how prepared the members of the crisis committees are to face the most complex situations. The drills also serve to raise awareness within the organization, since most of the time you know that a crisis is going to take place, but you never know where or when it will happen.
At SLF we manage all kinds of crisis drills with an effective and multidimensional simulation program that puts the entire company to the test. Our team of experts pioneered drills on social media.